The Customer Experience Cookbook
If there was a single recipe for success in today’s business environment, a great customer experience might just be it. A memorable customer experience can help organizations of all kinds [...]
If there was a single recipe for success in today’s business environment, a great customer experience might just be it. A memorable customer experience can help organizations of all kinds [...]
The 10 lessons you will find in this guide are filled with actionable, practical tips and tricks for B2B marketers looking to get more out of their social media presence. [...]
Whether your organization is just starting the implementation process with a piece of software or has been using it for many years, it is always interesting to see how other [...]
Campaign automation is a sales and marketing MVP. No matter what type of campaign – lead-nurturing marketing campaigns, sales engagement campaigns, promotional or event campaigns, or new customer onboarding and [...]
Not every company can – or even needs to – disrupt an industry, but there is a lot to learn from those who have. In Marketing Lessons from Disruptors: What [...]
As we enter 2020 and embark on a new decade, it’s a time to look forward and imagine what is both possible and necessary in the future of marketing. What [...]
With the ongoing COVID-19 pandemic, 2021 is predicted to be a continuation of digital everything for marketers. In this edition of the Marketing with Microsoft Dynamics 365 Idea eBook, we [...]
What once was a slow and steady drive towards digital transformation is now an immediate imperative. And data is at the heart of this imperative. The global pandemic has accelerated [...]
Despite earlier rumors to the contrary, marketers today know that email marketing isn’t dead. In fact, it’s far from it. While email marketing is still very much alive and well, [...]
As the popularity and importance of marketing automation has increased in recent years, so too has the number of marketing automation solution providers. So how do you decide which is [...]