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Integrated. Intelligent. Automated.

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Let Click drive
your success

Our team of marketing support professionals are available to help you make the most out of your investment in Click. From assisting with onboarding and training, through to full outsourced management of your marketing tech stack, experience and expertise is just a Click away.

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Our services:

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Personalized onboarding

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Support

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Professional services

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Kevin Strain

Onboarding Specialist Team Lead

Accelerate your marketing success with Click onboarding

Our personalized onboarding services help you get started faster. Click’s team of technical experts and marketing professionals work with you throughout the entire onboarding process.

  • tick Experience: we’ve onboarded thousands of marketing teams, so the chances are that we know the answers before you’ve even asked the questions! Trust us to ensure a smooth and seamless.
  • tick Expertise – our consultants have deep domain knowledge and thorough understanding of industry best practice. We’ll work with you to configure a solution that suits your specific marketing needs.
  • tick Enablement – all customers are different, so live discovery sessions with our dedicated trainers will help us understand your business and marketing goals.
  • tick Education – using your feedback as a guide, we’ll design a training program that works for your team, on your schedule. We’ll also make sure that any new hires can follow the same plan as soon as they join your organization.

Customer support

Click’s global team of highly trained and dedicated support agents are available whenever you need assistance. For time sensitive issues, you can contact us via email or chat, and our online ticketing system is available to log any detailed support questions or suggestions.

  • tick Click’s global team of highly trained and dedicated support agents are available whenever you need assistance. You can contact us via email or chat, and our online ticketing system is available to log any detailed support questions or suggestions.
  • tick Premium Support - For organizations that require faster or more in-depth technical support, Click offers subscription packages that provide upgraded access to expert Tier 1 and Tier 2 support agents.
  • tick Knowledge Base - For more general questions about Click’s products and services, our easy to navigate Knowledge Base offers a comprehensive and detailed databank of information, FAQ’s and instructions.
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Scott Hurley

Team Lead. Marketing Services

Go “pro” with professional services from Click

Running efficient, effective, and successful marketing campaigns can be a difficult task for businesses with smaller marketing teams. Click’s Professional Services team can act as an extension of your marketing team, working with you to create marketing plans and campaigns that deliver exceptional results.

  • tick Take training to the next level. We’ll help train your marketing team to show you how to create campaigns and professional marketing assets that suit your specific business needs.
  • tick Improve email deliverability. Boost your results by letting Click help you deliver your emails. With regular testing and monitoring using a seed list, we help you understand, adapt and adjust your email campaigns, ensuring high levels of deliverability and preventing bounce-back and spam issues.
  • tick Making Migration Seamless. Changing your marketing automation tools can seem like a daunting process, but Click’s Migration Service makes it simple and painless. We’ll deep-dive into your current processes, templates, workflows and automations and identify those critical to your marketing plans. We’ll then build a project plan to recreate them in Click, so you don’t miss a single important email or customer communication delivery date!

ACS boosts campaign
automation by leveraging
Click Marketing
Services and raises qualified

ACS experienced tremendous results. Using the expertise their consultant provided, the first campaign they built helped them with series of follow- up emails focused on a whitepaper. The Marketing team was excited to see this campaign be successful as they could now view the results and engagements it generated through the use of Click.

65%

Marketing Services and raised qualified leads

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This is the best experience we’ve had with marketing
services. Absolutely the best.