Web Tracking - Know who is visiting your site(s) and what interests them...
With ClickDimensions you discover who is interested in your products and services because you will see the actual web activity of anonymous and identified visitors on your web site. Interested in which companies and organizations are browsing your site and what interests them? Want to know what a specific prospective customer has viewed on your site before making the opening call? ClickDimensions allows you to do all this and more.
Connecting visitors to your CRM records
ClickDimensions tracks every visitor on your web site, attempts to discover the company/organization from which they are visiting and reports this information to you on our marketing dashboard. When the visitor becomes identified, by completing a form or clicking on a link in a marketing email (or an email sent from Outlook or other email software), all his or her past anonymous browsing activity is available on their CRM record with their identified browsing behavior.
Get a complete visitor picture
ClickDimensions' Profile screen gives CRM users a complete view of the visitor Lead or Contact including their web browsing details, lead score, email interaction, social networking information and web site form completion data. Our integrated tracking summary allows CRM users to visually distinguish tracking events from visits to priority page views (pages you want CRM users to notice first) to form completions, opportunity resolutions and more. And, because many visitors have multiple email addresses, ClickDimensions appends them to the CRM record and captures the tracking information accurately.
See site visits, page views and form captures in real time
The ClickDimensions serivce operates in real time thus showing you site visits, page views and form captures often within a second of when they occur on your site. The data is brought into Dynamics CRM so you can immediately trigger workflow from it and/or include it in CRM reports and Advanced Find Views.
Identify companies that visit your site
As anonymous visitors browse your site ClickDimensions identifies the organizations from which they are visiting as well as their location. ClickDimensions tracks all visits to as many of your web sites, blogs, etc. that you want to track.