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Download the free ebook

If there was a single recipe for success in today’s business environment, a great customer experience might just be it. A memorable customer experience can help organizations of all kinds attract new customers, increase revenue, boost customer loyalty, create a competitive advantage and much more.

In The Customer Experience Cookbook, you will learn:

The Customer Experience Cookbook
  • What is customer experience and how it is managed and measured within organizations
  • How to create tools that contribute to an effective customer experience like personas and journey maps
  • The role CRM and marketing automation play in creating, maintaining and continuously improving a customer experience
  • How to build compelling customer experience campaigns
  • The ROI of a memorable customer experience
  • And more!

Download your copy of this free eBook today, and start cooking up your own delectable customer experience. Bon appetit!

How to Engage and Delight Customers 
with Microsoft Dynamics 365