Surveys

ClickDimensions makes it easy to create surveys with our drag-and-drop survey designer. Surveys can be emailed to leads, contacts and accounts, and even linked to case records. All of the data the visitor submits is linked to their CRM record.

Simple creation process

Create your questions, drag them onto a page, and make it look how you want by inserting branding graphics and more. Create a custom confirmation message for the end of your survey, and distribute your survey to your leads, contacts or accounts. Surveys may also be posted as pages so they can be completed by anonymous visitors.

Configurable flexible questions

Create various types of survey questions including rating scale, list, single-select (radio), multi-select (checkboxes), and text. Arrange the questions however you want on the survey.

Simple and Flexible Skip Logic

ClickDimensions’ surveys have configurable skip logic at both the page and question level. This allows you to skip past individual questions or pages of questions based on which responses the respondent chooses.

Style your survey

Using our WYSIWYG editor, add graphics and content to style your survey and confirmation messages to have any look and feel you desire.

Easily automate your processes based on survey responses

When someone completes a survey, you can easily automate processes based on certain responses. For example, if you ask the respondent to rate your service on a scale of 1 to 10, you can use CRM workflow to immediately notify your staff of any rating below a certain threshold, ensuring prompt customer service attention.

Back to Features