Implementation Blueprint for Microsoft Dynamics CRM

In support of our Microsoft CRM Implementation Blueprint document, we held a webinar to provide more detail of how we use Microsoft CRM and the ClickDimensions marketing automation solution. This recording of that webinar dives deep into our sales process and forecasting as well as our use of CRM and marketing techniques. The content is very well suited for sales management as well as marketers. The topics covered include:

• Lead management
• Account/Contact management
• Sales Forecasting (in detail!)
• Prospecting and prospect research tools
• Content Marketing
• Webinars