Privacy Shield Notice

Date: November 1, 2017

ClickDimensions, LLC complies with the EU-U.S. Privacy Shield Framework and the Swiss – U.S. Privacy Shield Framework as set forth by the US Department of Commerce regarding the transfer of personal data to the US (“Personal Data”).  “Personal Data” is data about an identified or identifiable individual that are within the scope of EU Directive 95/46/EC, received by an organization in the US from the EU or Switzerland, and recorded in any form. CLICKDIMENSIONS has self-certified to the US Department of Commerce declared its commitment to adhere to the Privacy Shield Principles of Notice; Choice; Accountability for Onward Transfer; Security; Data Integrity and Purpose Limitation; Access; and Recourse, Enforcement, and Liability (the “Principles”).

You can learn more about Privacy Shield at https://www.privacyshield.gov and see our Privacy Shield self-certification at https://www.privacyshield.gov/list. CLICKDIMENSIONS’ self-certification to the Privacy Shield is subject to the investigatory and enforcement authority of the Federal Trade Commission.

Information We Process. In accordance with the Privacy Shield Principles, we collect the categories of information described in our Privacy Policy which can be found at clickdimensions.com/about/privacy-policy. We process this information for the purposes described in our Privacy Policy. The information we process may include Personal Data.

Accessing Personal Data. The Privacy Shield Principles provide individuals located in the EU or Switzerland whose Personal Data we process the right to access their Personal Data and to review, correct, amend, or delete their Personal Data. EU or Swiss individuals who would like to access their Personal Data may contact us at security@clickdimensions.com.

Transfers to Third Parties and Your Choices. As described in our Privacy Policy, we only share Personal Data with third parties in accordance with our Terms of Service in order to provide our marketing automation solution services. We require those third parties to provide the same level of protections to Personal Data as required under the Principles. CLICKDIMENSIONS currently does not transfer Personal Data to a third party for its own use; if in the future it does, individuals may choose to opt out of this type of transfer by emailing us at security@ClickDimensions.com. CLICKDIMENSIONS will remain liable under the Principles if a third party processes Personal Data in a manner inconsistent with the Principles, unless CLICKDIMENSIONS proves that it is not responsible for the event giving rise to the damage.

In accordance with our legal obligations, we may also transfer, subject to a lawful request, Personal Data to public authorities for law enforcement or national security purposes.

Contacting Us, Complaints and Dispute Resolution. We encourage individuals who have questions or complaints about how we process their Personal Data under Privacy Shield to contact us as described in our Privacy Policy. We will work to resolve your issue as quickly as possible, but in any event no later than 45 days of receipt.

CLICKDIMENSIONS has further committed to refer unresolved privacy complaints under the JAMS Privacy Shield Program. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed, please visit, www.jamsadr.com/eu-us-privacy-shield for more information and to file a complaint.

If we are unable to resolve any complaints through any of the above methods, an EU or Swiss individual may invoke binding arbitration in accordance with the Privacy Shield Framework at https://www.privacyshield.gov/article?id=How-to-Submit-a-Complaint.